Installation

Warning

Since the “MX-ONE” is not a product of Atlantis, we will refer here to external documents of its manufacturer. These documents are only available on the official Mitel website, and we cannot guarantee their continued availability or any changes.

Important

All references mentioned refer to the document Installing and Configuring MiVoice MX-ONE

Distribution type

The 1 Introduction section describes the installation options in terms of architecture. Select the option that suits your needs. FrontStage supports all available.

PBX installation

The 4 INSTALLATION AND INITIAL CONFIGURATION section describes the installation of each distribution.

1. To install PBX server, pay attention to 4.4.1 and 4.4.2

2. The basic configuration continues with 4.4.3

   The installation ends at the point where you see the following result:

   

3. Completing the configuration is described in 4.4.4

Configuration

After installation, you must configure PBX to work with FrontStage. This is done via the command line (you can use the PuTTY utility for remote access).

Note

This is a specific example, the configuration may vary based on the specific solution.

1. Set backups for “Provisioning Manager” and “Service Node Manager”

   sed -i 's/^Customer_files="".*/Customer_files="var\/opt\/mxone_pm,var\/opt\/mxone_pm_config,var\/opt\/mxone_snm"/' /etc/opt/mxone_install/config_mirror.conf
   cat /etc/opt/mxone_install/config_mirror.conf | grep Customer_files=
   

2. “Media Gateway” settings

   media_gateway_config -i -m 1A --mgw-type MS --cidr <Lim_IP>/<mask> --default-gateway <default_gw> --symbolic-name "$MEDIA_GATEWAY_NAME";
   media_gateway_interface -i -m 1A  --cidr <media_gw_ip>/<mask> --default-gateway <default_gw>;
   

3. Check previous settings

   media_gateway_config -p;
   media_gateway_interface -p;
   media_gateway_info;
   

4. CSTA settings

   csta  -i -l 1  --csta-serv 0000000000;
   

5. Check previous settings

   csta  -p -l 1;
   

6. Set numbering plan, profiles and extension

   number_initiate  -numbertype EX  -number <ext_from>..<ext_to>;
   number_initiate  -numbertype ED  -number <external_destination_prefix>;
   

7. Check previous settings

   number_print
   

8. Set extension profiles

   extension_profile -i --csp 0 --ext-traf 1103151515 --ext-serv 202020110001100010000000100000 --ext-cdiv 111100001111150 --ext-roc 000001 --ext-npres 0001000 --csp-name "0 0 CSP" --ext-cnnlog 00 --offered-time 0 --forced-disconnect-time 0;
   

9. Check previous settings

   extension_profile -p;
   

10. Create particular extensions (the third-party-client parameter is for non-Mitel phones)

    extension -i --lim 1 --csp 0 --third-party-client yes -d  <extension>;
    

11. Check previous settings

    extension -p;
    

12. Set extensions as SIP phones

    ip_extension -i -d <extension> --protocol SIP;
    

13. Check previous settings

    ip_extension -p;
    

14. Create extension passwords (you have to fill it specificaly for each extension)

    auth_code  -i --customer 0  --cil <ext_number> --dir <ext_number> --csp 0  --auth-code <password>
    

15. Check previous settings

    auth_code -p;
    

16. Check connected phones

    ip_extension_info;
    extension_info -d all --terminal-info;
    

17. Generate the “Call Detail Record”

    callinfo_output_set -output 0 -lim all -subtype commaSeparated  -type file -dbname /var/opt/eri_sn/call_logging/call_info -local
    callinfo_status_set -output 0 -state on -lim all
    

18. Check previous settings

    callinfo_status_print;
    

19. Set group profiles

    extension_group_profile -i --extg-csp 1 --extg-ring-time 30 --extg-type 5 --extg-sub-type 4 --extg-traf 15 --extg-serv 1000000000 --extg-csp-name PBX;
    extension_group_profile -i --extg-csp 2 --extg-type 1 --extg-sub-type 2 --extg-traf 15 --extg-serv 1101000001 --extg-csp-name CTI;
    

20. Check previous settings

    extension_group_profile -p;
    

21. Set “Hunt Group” (set NULL for redirectors)

    extension_group -i --extg-dir <dir_number> --extg-csp 1 --extg-type 5 --extg-sub-type 4 -l 1 --extg-queue 0 --extg-sel 1;
    

22. Assign “Hunt Group” to an extension (optional)

    extension_group_member -i --extg-dir <dir_number> --dir <ext_from>..<ext_to>;
    

23. Check previous settings

    extension_group -p
    extension_group_member -p
    

24. “Automatic Call Distribution Group” (pilots and waiting queues) - executed using “md shell” (MX-ONE utility)

    ACGRI:GRP=<dir_number>,SEL=1,QUE=02492490101,LIM=1,ACTC=180,EGCSP=2;
    

25. Check previous settings (using “md shell”)

    ACGCP:GRP=ALL;
    

26. Set “Routes” using “md shell” (customer-specific settings), following is the “route 1” example

    ROCAI:ROU=01,SEL=7110000000000010,SIG=1111100000A0,TRAF=03151515,TRM=5,SERV=3100030001,DIST=30,DISL=128,NODG=0,BCAP=001100;
    ROCAP:ROU=ALL;
    RODAI:ROU=01,TYPE=TL66,VARI=00000000,VARO=00000000,VARC=00000002,FILTER=NO;
    RODAP:ROU=ALL;
    RODDI:DEST=8,ROU=8,ADC=0005000000000250000000000000,TRC=0,SRT=1;
    RODDP:DEST=ALL;
    sip_route -set -route 1 -profile Default -service PUBLIC -uristring0 sip:?@10.99.218.84 -accept ALL
    sip_route -print -route all -short
    ROEQI:ROU=01,TRU=1-1&&1-20;
    ROEDP:ROU=ALL,TRU=ALL;
    

27. Set “Announcements” using MX-ONE admin web app. Go: wbm ‣ Services ‣ Voice Announcements ‣ Voice Messages ‣ Add

28. Check previous settings

    recorded_announcement_prompt -p;
    

29. Set special parameters (using “md shell”)

    aspac:parnum=116,parval=511;
    aspac:parnum=161,parval=307;
    aspap:parnum=116&161;
    

30. Assign announcements to “Automatic Call Distribution Group” (using “md shell”)

    RAGAI:CONT=1,GRP=<dir_number>;
    RAGAP:GRP=ALL;
    

Next   Previous