7.10

Features

Ticket no.	Ticket Name	Desc	Link
7365	Wallboard - Device authentification	Wallboard in the system is commonly a smart TV connected to a dedicated dashboard defined within the system, displaying real-time statistics. New device authorization techniques have been added for enhanced security and broader device support.
7070	TeamsClient - Communications in the queue	The application can display multiple custom tiles that inform the user about the active waiting communications count. The tile bar is always visible and dynamically refreshing.	Here
7401	DeploymentWeb - Grafana	Grafana updated to v 11.60. Standard report set updated.
7398, 7400	TeamsClient, ReactClient - Colored grid rows	Grids displayed within the apps support the custom grid row color selection based on the provided logic.	Here
7230	Calls - IVR - TextToSpeech integration	The system can use an external Azure TTS service to play the voice.	Here
7363	Login screen branding	The login screen branding can be activated/deactivated per application.	Here
7306	TeamsClient - Call recording	The call recording player now contains a download button for downloading the recording directly to your device.
7335, 7243	REST API	New API for handling the voice recording transcriptions.	Here
7303	Recording web API service	New dedicated service for handling voice recordings.	Here
7273	TeamsClient - Displayed conversations count	Tab Activities, which displays multiple lists of grouped conversations, can show the actual conversation count displayed next to the group’s name for better orientation. Advantageous, for example, when using the filters.
7038	Library and components updates	Upgrade SLN to .NET9 SDK

Bug fixes

Ticket no.	Ticket Name	Desc
7395	WebChat window in the website	The FrontStage logo was not consistently visible during the offline hours in the webchat pop-up window.
7344	ReactClient - Connection indication	Fixed connection signalling error if the agent had the application open in multiple browser tabs and closed the original one.
7309	“Import contact” visual editor	The column “Description” was not imported correctly during the import.
7321	Data queries - Localized drop-down menu	When setting the data query column to SELECT type, where localization using the LiteralLookup table is also used for values, the rendered drop-down menu displayed inaccurate values.
7411	RecordingService - Call matching	The service “REALTIME” mode adjusted for a better call matching mechanism.
7404	“Forms” visual editor - Localized forms	Behavior for localized forms using the LiteralLookup table modified so that the form set up in this way works correctly when edited with this visual editor.
7080	TeamsClient - Issue editor	The text of the issue was difficult to read when it was processed as Closed. Fixed the size of the text box.
7322	Emails with altered send time	Some emails sent directly from the system had the “send time” altered because of the UTC versus Local time collision.
7294	WebSite - Custom ICR Script	When the evaluation script was aborted before ending, the script was restarted from the beginning instead of terminating immediately.
7375	ReactClient - Message editor	Selecting the last word from the Subject field by double-clicking also selected part of the text from the date, which is displayed next to it.
7377	ReactClient - E-mail body rendering	The system now considers multiple HTML characters when rendering the body of the email, ensuring that the message is faithfully interpreted inside FrontStage.
7366	“Agents” visual editor - Error 500	In a specific scenario, an attempt to edit the agent profile ended with an editor error.
7359	TeamsClient - “My actions” menu	The adjacent buttons overlapped slightly.
7357	TeamsClient - Dark mode	Dark mode did not have the call prompt window recoloured correctly.
7341	ReactClient - Communucation history	Each communication’s history is displayed on the associated sub-tab. If the history included an agent who no longer worked for the company, his initials were not displayed, resulting into empty column.
7168	TeamsClient - Infoboard	A reminder created only for a specific agent was displayed to all agents.
7291	ReactClient - Message content overlay	A message with a specifically embedded image was not displayed correctly because the picture was displayed too large.
7280	TeamsClient - Alerting communications	The app indicates the type and number of currently ringing conversations using buttons. After clicking on the appropriate button, the desired conversation was not opened.
7333	“Snippets” visual editor	Text field for “menu” snippet type extended for entering more characters.
7308	“Voice campaigns” visual editor - Import	If the campaign contained a form and you generated a template for it, the form fields were stacked.
7305	TeamsClient - Recording visualization	The recording visualization did not match the recording channels.

Smaller updates and internal fixes

Ticket numbers of less significant issues. Descriptions can be seen after entering the ticket number into the internal evidence system.

1623, 7378, 7345, 7382, 6892, 7374, 6812, 7371, 7368, 7367, 7296, 5030, 7336, 7362, 6200, 7079, 7343, 7342, 7300, 7340, 7334, 7221, 6050, 7008, 7227, 7249, 7325, 7323, 1623, 7251.

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