7.11¶
Features¶
Ticket no. |
Ticket Name |
Desc |
Link |
|---|---|---|---|
7469, 7472 |
TeamsClient - Login screen |
The login screen for web and mobile has been enhanced for improved readability and a better user experience. |
|
7345 |
Recording service - Voice processing |
Handling for |
Bug fixes¶
Ticket no. |
Ticket Name |
Desc |
|---|---|---|
7456 |
TeamsClient - Activities |
Behaviour for displayed grids in activities adjusted to work with the Autorefresh parameter, which can be set for each grid. |
7344 |
ReactClient - Connection indication |
Fixed connection signalling error if the agent had the application open in multiple browser tabs and closed the original one. |
7464 |
Recording service |
Some recordings were not saved after changing the timestamp and remained in the “temp” directory. |
7185 |
ReactClient - Chat editor |
The web chat portlet supports setting an exact number of rows, which the agent can see in their chat box when the chat starts. However, the set values had no effect. |
7447, 6533 |
Scripts visual editor |
General improvements and fine-tuning. |
7445 |
DesktopClient - Onboarding |
The onboarding process failed when using the licensing web. |
7407 |
TeamsClient - Button tooltips |
Editor buttons now have tooltips that clearly describe their functionality. |
7409 |
TeamsClient - Issue action button |
Although the issue was in a state that it should not have been able to close, and the button was grayed out, clicking the button closed the issue. |
7433 |
ReactClient - Email editor |
If you wanted to assign an existing issue to an email, the issue selection table overlapped the body of the message and could not be selected. |
7389 |
TeamsClient - Email editor |
If an email was resolved, but something needed to be changed on an assigned issue directly from the email editor, the necessary change could not be saved. |
7406 |
TeamsClient - Stuck issue |
Some cases remained permanently pinned to the Mainstage tab even though they had already been resolved. |
7408 |
TeamsClient - Filtering |
The Activities tab supports multiple active filters simultaneously. However, when you tried to remove one custom filter, all of them disappeared. |
Smaller updates and internal fixes¶
Ticket numbers of less significant issues. Descriptions can be seen after entering the ticket number into the internal evidence system.
1623, 7393, 7410, 7459, 7449, 7450, 7448, 7447, 7435, 7439, 7428, 7442, 7412, 7418, 7441, 7437, 7434, 7412, 7403, 7273, 7361, 7070, 7397, 3227, 7425, 7391, 7424, 7417, 7325, 7415.