7.6¶

Features¶

Ticket no.	Ticket Name	Desc	Link
6755	IDM utility	The utility was remade as a console application usable on any operating system.	Here
7014	Date and time settings	Date and time formats across the system support more styles	Here
6845	“Call result detail” visual editor	UI improvements for better usability and ergonomy	Here
6740	ReactClient - “Chat list” portlet	Options “Show gateway” and “Show project” were added to portlet settings.	Here
904	Library and components updates	Swashbuckle.AspNetCore 6.9.0, Npgsql 8.0.5, Npgsql.EntityFrameworkCore.PostgreSQL 8.0.10, Azure.Identity 1.13.0, Azure.Storage.Blobs 12.22.2, MessagePack 2.5.187

Bug fixes¶

Ticket no.	Ticket Name	Desc
6972	Issues - ActionTrigger	The ActionTrigger was not triggered when a contact or phone number attached to an issue was altered.
6805	ReactClient - GDRP sensitive data displayed in a form	When a form attached to an issue contained sensitive data affected by the GDPR functionality and one item had no sensitivity level set, the item was multiplied in the form for no reason.
6689	ReactClient - Time format	The time displayed in the received email was local. On the other hand, the time displayed in the reply email was UTC. Now, they are both local.
6790	Issues - Filling attached form using REST API	When an issue with the attached form was created and form data filled using REST API, the dates did not use the same time zone.
7003	System performance	Under heavy load, the application ended up on “threadstarvation” and did not handle requests.
6997	ReactClient - Dates in forms	If the date in the form was filled out manually and the built-in calendar was not used, the date was wrongly shifted one day back.
6958	“Direct table edit” visual editor - export	The “export data” function did not work correctly.
6762	TeamsClient - Dashboards	The agent’s and supervisor’s dashboards contained zero for the Idle Time calculation, even though that was not accurate.
6465	TeamsClient - The Schedule Mode component	If the time interval was set to only one day, the time could no longer be edited.
6793	TeamsClient - Video outbound call	When an agent wanted to make a video conference with his colleague, they saw only a black screen in a specific situation.
5348	ReactClient - Emails - Contact whisperer	When creating an email, the recent contacts whispering stopped working if you typed a white space and then a character in the To field.
6935	ReactClient - Outbound call type Visitor	The assigned agent was removed when someone changed any metadata for an existing Visitor call.
6761	Web aplications - Chat - Whatsapp	An agent chatting with a customer using WhatsApp could not see the customer’s responses to “menu” messages, where the customer selects from pre-set options.
6880	OS-based notification window	The notification for offered outbound calls was not visible.
6709	DesktopClient - Call pop-up window	If the agent logged off approximately when he was being offered an inbound call, the call pop-up window got stuck.
6702	ServiceLink - TenantLink web communication issues	In some cases, the ping between these two services was too high, resulting in the “400 Bad Request” response.
6797	TeamsClient - Video calls	The video stream from an agent is sent to the caller also if the video is disabled on the workplace configuration
6743	DeployWeb - SQL Server teardown	When you perform the teardown operation, you should receive a confirmation email. But the email had no confirmation button to press.
6852	AS7 CTI	Connector did not react to ROS “ApplicationSessionTerminated” by immediate reconnection.
6832	AS7 CTI	When there was no “SystemStatus” exchange (keep-alive) on heavy traffic, the “ResetApplicationSessionTimer” did not issue upon time expiration.
7067	License in Admin	The “Load license” button on the Admin index page expected only license headers, preventing the upload of license contents.

Smaller updates and internal fixes¶

Ticket numbers of less significant issues. Descriptions can be seen after entering the ticket number into the internal evidence system.

7036, 904, 6221, 1084, 6971, 6170, 4308, 7032, 6998, 5080, 6550, 4786, 7031, 7021, 7025, 7022, 6954, 6792, 7007, 7006, 6673, 6992, 7005, 5451, 5978, 6993, 6991, 6974, 6968, 6782, 6967, 6966, 6965, 6962, 6960, 6959, 6729, 6090, 6957, 6955, 6952, 6954, 6951, 6809, 6720, 6783, 6876, 6950, 6949, 6714, 6721, 6690, 6537, 6939, 6929, 6458, 6938, 6923, 6925, 5631, 6569, 6578, 6899, 1748, 6900, 6833, 6934, 6922, 6924, 6042, 6881, 6883, 4953, 6047, 6901, 6882, 6878, 6038, 6893, 6795, 6807, 6863, 6877, 6781, 6642, 6779, 6768, 6157, 1934, 7089, 7088, 7051, 2307, 7036, 7072, 7068, 5763, 7060, 7049, 6550, 7059.