6.10

Features

Ticket no.

Ticket name

Description

Link

4349

Licence web - binding & permission editors update

Licence web - Minor UI changes to Binding and Permissions editors

4862

Licence web - Centralized login

Backend preparation for centralized login - AuthKeysBlobStorageUrl

4908

Licence web - automatic database update during the application start

Using parametr DbAutoUpdate

4709

TeamsClient - new time component on Outbound call and Client alert editor

Here

4895

Data queries visual editor - column Rank

A new column was added to the list on the “Columns” subtab

Here

4735

Visual editors - local time in lists

Previously displayed UTC time in lists is now converted to local time

4866

Agents visual editor - apply template

Here

3762

Deployment server - AS7 configuration using REST API

4248

FPT SMS connector - AllowDiacritics parameter

The gateway supports a new configuration parameter.

Here

4843

AS7 - ExternalZeroMissingWorkargound parameter

Here

4738

Teams client - new roles

ShowQueueTC and ShowAgentTC

Here

2544

The “rules” group of visual editors - link to an item definition

If a definition item has an available visual editor for opening, a link indicates the possibility.

Here

4635

Website templates visual editor

Small UI updates.

4246

Message campaigns visual editor - region specific encodings

Available encodings during the file import now loads from the LiteralLookup table.

Here

3989

Deployment server - HGC macroscript creation

Bugs

Ticket no.

Ticket name

Description

4813

Holidays visual editor - time component refresh

Schedule time on the subtab was not refreshed correctly in every situation

4808

Website module - available chat indication for customer

The Website detects if the browser accepts the cookies correctly and chat can work correctly. If not, the chat indication for the customer is hidden.

4874

Desktop client - recording device

Fixed the possibility of changing the active recording device from the application

4885

Teams client - data querries optimalization

The data queries used in the Activities and Reports tabs usage optimalization

4806

ServiceLink - WhatsApp - some messages not delivered

Messages in WhatssApp sometimes pretended to have been delivered but did not reach FS.

4538

ReactClient - Duplicated chat after accepted by another agent

Sometimes, more agents were able to accept the same chat, which resulted in chat duplication.

4733

Visual editors index page - missing Details subtab

The subtab got lost during adjustments, so it was added again.

4678

ReactClient - chat and WhatsApp messages

Agents could steal the chat from each other, which resulted in a chat confirmation loop for one of them.

4812

Inbound chats visual editor - unable to save a condition

It wasn’t possible to save a condition in the latest version.

4774

HGC - inbound SMS - exception

Adjustments after the HGC SMS connector update.

4757

ReactClient - WebRTC terminal

When called from the SIP softphone to the WebRTC softphone internally, the voice was not hearable on the WebRTC side.

4792

Teams client - MSSql syntax

Some data queries based on the Agents table had MSSql syntax instead of PGSql.

4793

Teams client - Agent Status Durations (Graph)

Data query adjusted for PSSql

4767

Teams client - contact editor - some info not visible

The contact editor was not displayed whole on some low-resolution displays—MS Teams integration.

4710

Visual editors - inserting time manually

The TimeMode component was sometimes unable to process manual time insertion.

4708

Visual editors - TimeMode component

Adjustments for “Day in the Year” selection and default times.

4758

ReactClient - WebRTC workplace

WebRTC workplace couldn’t be initialized in the ReactClient.

4769

Agents visual editor - Permissions subtab - ReadOnly

The Permissions subtab in this editor is now ReadOnly. Permissions are editable only through the Roles editor.

4754

Deploy web - HGC macroscript

Correction of used Namespace.

4732

Teams client - Tabs adjustments in running client

When some tab was hidden using a database configuration, all tabs disappeared in the running application.

4688

Security enhancement for React client, Deployment server, React admin

4753

Deployment server - HGC macroscript

Collation fix when creating a new database.

4610

Visual editors - Bulk selection of records in lists

The bulk component sometimes did not select all the records.

3647

Teams client - MS Teams integration - call recording playback

The call recording control panel did not function properly.

4565

Desktop client - call transfer to external number

The Desktop client running a Softphone could not transfer the call to an external number.

4744

Data query - SQL Injection vulnerability of Toggle column

Removing unused code for filtering this column model

4742

Teams client - Supervisor without permissions to certain tabs

Supervisors do not see the menu Reports/Agents/Queues but when they edit Url, the tab is displayed, but it should be blocked.

4740

Fronstage services - licence change

License change detection on live installations.

4608

Contacts import/export visual editor - localizable contact model names

Localizable names were not handled right.

4683

Agents visual editor - Credentials

Enforce basic password policy (length>=8, letter, digit)

4719

Deployment server - Grafana script

Configuration failed during the process.

4714

Teams client - accepting inbound call

The call details were not shown through the Mainstage tab when accepting the call from a different app tab.

4730

Desktop client - Reaction definition source priority changed

default json => literal => perso

4728

React client, React admin - OAuth2 for Google and Facebook correction

4716

React client - Snippet edit

It was not possible to save the changes.

4726

ServiceLink - WhatsApp images not displayed on the agent’s side

4706

Teams client - Client alerts appear to be editable

Some controls appeared to be editable, even when not in Edit mode.

Smaller updates and internal fixes

Ticket numbers of less significant issues. Descriptions can be seen after entering the ticket number into the internal evidence system.

1623, 4000, 4155, 3227, 3431, 904, 3989 ,3762 ,4248 ,1688, 4205, 3227, 3821, 4135, 2874, 3039, 1623, 3924, 4004, 2557, 4280, 4153, 4131, 2920, 3921, 3764, 3926, 3360, 3920, 4136, 3468, 4134. 3986, 2119, 3453, 3432, 2544, 1392, 3647, 1395, 4300, 4095, 4254, 3208, 3989, 1688, 3821, 1688, 2874, 904, 3821, 3924, 1623, 2920, 904, 3921, 2920, 904, 1623, 4248, 1623, 2920, 1623, 3926, 4131, 3821, 3227, 1392, 3432, 2920, 3989, 3453, 4095, 1623