6.11

Features

Ticket no.	Ticket Name	Desc	Link
5024	Deploy server - AS7 - PublicNumberSynchro_UpDown	Backend integration of AS7 PBX and Deploy server regarding acquiring PBX public number. Part of the “AS7 REST API configuration” future feature.
4853	TeamsClient - Colored grid rows		Here
5010	Deploy server - Recording parameter configuration	Part of the “AS7 REST API configuration” future feature.
4786	Record web - Sound recording conversion to WAV/MP3	Transformation of voice data for its visualization and storage of this data in DB. Backend conversion for Call recording player usage (Wave form). See ticket 4787.
4987	Agents visual editor - Mobile view	Some grid labels are hidden when opened on a mobile device. Also, margins and paddings are reduced for better readability.
4990	ServiceLink - Gateway authentification	Facebook gateway has to have the TenantProxyVerificationToken param specified.	Here
4990	ServiceLink - Gateway authentification	Service Link parameter TenantProxyVerificationToken now supports multiple GUIDs. Can authenticate connection per gateway.	Here
4821	General.Model.Db enhancement	GMDB utility preparation for various language mutations.
4959	Deploy server - GetAddressUnderSameScopeOutIdByNumber function	Part of the “AS7 REST API configuration” future feature.
4989	Visual editors - search bar	Fulltext search now works for all the columns in various editors. It only applies to PostgreSQL databases.
4592	Visual editors dark mode	Display editors in dark mode.	Here
4854	Deploy server - Pbx_AS7_Tenant_REST_Workplaces_UpDown_Process macro	Part of the “AS7 REST API configuration” future feature.
4494	TeamsClient update	Update @microsoft/teams-js to current 2.18.0
4625	General.Model.Db	Database initialization file for FTI installations updated.
4787	TeamsClient - Call recording player		Here
4659	Data query grid - export to csv	If the column is of the DateTimeLocal type, the time is converted to the server’s local time during the export. Otherwise, it is converted to the local time of the agent’s browser that started the export.
4899	Template admin		Here
4911	TeamsClient - Available bulk actions in Activities tab		Here
4811	Occupancy visual editor - new configuration parameter		Here
3227	New system notification for WebRTC extensions		Here

Bugs

Ticket no.	Ticket Name	Desc
5020	Voice Campaigns visual editor - UI	Minor adjustments to the editor’s UI like text padding and alignment.
5014	Voice Campaigns - not possible to set 0 value	Items Skill, Proficiency, and Priority could not be populated by 0.
5013	Voice Campaigns - labels unification	Some labels did not match in different views for the same value.
4970, 4980	WebChat - scrolling problem on mobile devices	The active webchat window could not scroll up on specific iOS and Android versions.
4971	Visual editors settings	Language settings contained redundant values, now containing only valid language options.
4985	ServiceLink - chat images	The chat was not showing pictures sent via FB Messenger.
4983	ServiceBulk - runtime exception	Duplicate key exception during startup in some scenarios.
4678	ReactClient - chat and WhatsApp messages	Agents could steal the chat from each other, which resulted in a chat confirmation loop for one of them.
4956	ServiceBulk - data transfer	When moving data between repositories, the DeviceRank is not relabelled even though the move has actually occurred.
4950	TeamsClient - Queues dashboard	Legend and graph colors aligned.
3671	TeamsClient - Outbound email address	If the email is assigned to a contact who has an email address, that address will be offered by the whisperer when you click To (or even when you assign a contact)
3401	TeamsClient - Data Query grids	Buttons margin/padding and positioning adjustment.
3723	TC native - MS Teams mobile APP with FS TC	White screen after page Refresh/Update/Actualization
4665	WebChat on IOS	The keyboard overlayed the chat area in some cases, resulting in no visible conversation part.
4938	Deploy server - K8s POD RecordWeb for AS7 macro	There was no prompt for the AS7 tenant name when used inside the HGC deployment macro.
3400	TeamsClient - Date/Time component	Minor UI tweaks for better readability.
3108	Licence web - search bar	The search bar couldn’t find records based on GUID.

Smaller updates and internal fixes

Ticket numbers of less significant issues. Descriptions can be seen after entering the ticket number into the internal evidence system.

5009, 3694, 4607, 4727, 4852, 4913, 904, 3208, 3227, 4445, 4109, 4208, 4615, 4902, 49452, 4225, 4076, 1392, 4107, 4903, 4849, 3762, 4611, 4488, 4688, 3839, 1684, 4944, 4952, 4899, 4936, 2544, 4901, 4939, 4905, 4934, 2874, 4915, 4930, 4929, 4811, 4931, 2494, 5027, 5028, 3697, 4880, 4994, 4995, 4996, 4990

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